Course Content:

·        What is Policy and its Procedures?

·        Difference between Policies and Procedures

·        Benefits of Policies and Procedures

·        Importance of Policies and Procedures

• Recruiting and hiring Policies
• Code of Conduct and Sexual Harassment Policies
• Safety and Health Administration Policies
• Disciplinary and Termination Policies
• Drug and Alcohol Policy
• Leave Policy
• Privacy Policy (etc.)
• Compensation and Benefits
• Employee Relations
• Health and Safety
• Training and Development
• Maternity, Parental and Adoption Leaves
• Privacy (Data, etc.)
• Performance Management
• Code of Conduct
• Discrimination and Harassment
• Recruitment
• Targeting the values and morals of the organisation
• Making specific and clear HR policies
• HR Policies should be within government approved framework.
• Consider the global regulations in case of presence across the globe.
• Making employee-oriented policies
• Clearly define policies for permanent and contract employees
• Identify the need for new policies.
• Identifying the gaps that affect the decisions in a department.
• Ensuring the organisation follows the law.
• Anticipating the achievements of the policies
• Anticipate impediments and ways to address them.
• Policies should be easy to implement.
• Consulting the senior management
• Defining and understanding the processes and aligning procedures
• Building the process
• Making SOP’s (Standard Operating Procedures)
• Using Flowcharts and other tools/ formats
• Developing effective and detailed procedures
• Considering all the aspects of the process
• Language should be simple and positive.
• Avoiding Jargons
• Policies should be flexible and unbiased.
• Specify whom does the policy apply to/ who is excluded.
• Policies should communicate the purpose.
• Share the references for the policies.
• Must have the date the policies come into effect.
• Updated dates in case of amends made.
• Taking feedback from the people involved in the process of making the Policies and procedures.
• Testing the policies on a group of employees and managers before implementing at an organisational level
• Analyse if the policies achieve the desired goals.
• Involve a qualified legal professional for feedback.
• Review and study the likes of your organisation to prevent any gaps/ flaws.
• Keep abreast with changing laws and implications that might impact your policies and employees in the long run.
• Facilitate audits to assess the relevance of policies in the changing environment.
• Keep employees informed about any amends/updates to prevent distrust.
• Get answers to all your questions around formulating and changing policies.
• Team up with other participants to formulate policies.
• Meet with a Guest Speaker who has expertise in policymaking and clarify your doubts (*to be customised basis discussion and confirmation by client/ availability of guest speaker)
• Look at some of the ready policies drafted by organisations in similar industries.
• Get templates/ samples of policies and procedures.
• Case Study 1

Case Study 2